State Farm® Insurance Agent Shannon Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa (Terri) Richard
June 4, 2026
5
out of
5
rating by Teresa (Terri) Richard
"We had been with State Farm for over 40 years. We left for 2 months but came back today. Hugo was so helpful, friendly, professional and was a real live person!"
We responded:
"Welcome back home to State Farm, Terri! We are honored to have you back with us after 40 wonderful years. It is fantastic to hear that Hugo provided that friendly, helpful, and personal touch to get your auto insurance started again. Thank you so much for sharing your feedback with us!"
ty bateman
June 2, 2026
1
out of
5
rating by ty bateman
"I do not recommend Shannon Johnson or her office for your insurance needs. Her staff is woefully unable to answer questions about my constant rate increases. I have a perfect driving record and never filed a claim yet my insurance goes up without explanation like clockwork. When asked about rate increases, her staff informed me I was paying more for parts and labor, which means it will; realistically, never stop increasing. I have every discount I can acquire and a tracker in my car. I have paid thousands and thousands in insurance over the ten years I’ve had State Farm for no return and steadily increasing rates with no explanations. Look elsewhere for your insurance needs."
We responded:
"Thank you for your feedback. We understand that rate increases can be frustrating. Our team has reviewed and explained the factors affecting your premium and provided additional resources to help answer your questions. While your policy history spans multiple agencies over the years, our office has always been happy to review your coverage, discounts, and available options. We appreciate your business and wish you all the best moving forward."
dee W
May 29, 2026
5
out of
5
rating by dee W
"Great person and was very helpful and keeps her word she told me she would call me a week later and she did thanks for your help"
We responded:
"Thank you, Dee! I'm happy to hear that you found our service helpful and reliable. Keeping our promises is important to us, and I'm glad we could assist you. We're always here if you need anything else!"
Sherry Kinstler
May 15, 2026
5
out of
5
rating by Sherry Kinstler
"Colleen and Michelle are awesome to work with! Thank you so much both of you guys for everything always!"
We responded:
"Thank you, Sherry! I'm so happy to hear that our office has been awesome to work with. Your appreciation means a lot to us. If there's anything else we can do for you, just let us know!"
Mithun NT
May 1, 2026
5
out of
5
rating by Mithun NT
"I had a great experience working with Reis Wicketts . He was extremely responsive, provided a very competitive quote with excellent coverage, and was proactive throughout the entire process. He made everything smooth and easy to understand. Highly recommend his services!"
We responded:
"Thank you for sharing your positive experience! I'm happy to hear that Reis was responsive and made the process smooth for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
duston walton
April 16, 2026
5
out of
5
rating by duston walton
"Reis Wicketts was such a breath of fresh air when dealing with insurance agents. He got us better coverage at a better price and was super easy to work with. Can’t thank Reis and the team at State Farm enough"
We responded:
"Thank you, Duston! I'm happy to hear that Reis made your experience with us so positive and that you found the coverage and pricing to your satisfaction. Our team is always here to make things easy for you. Let us know if there's anything else we can assist you with!"
Junalice Garcia
April 15, 2026
5
out of
5
rating by Junalice Garcia
"Reis was so amazing and made the transition to a new insurance policy seamless and effective!"
We responded:
"Thank you, Junalice! I'm happy to hear that Reis made your transition to a new insurance policy smooth and effective. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
Kassandra Garcia
April 15, 2026
5
out of
5
rating by Kassandra Garcia
"I had a great experience with Reis at State Farm! He was incredibly kind and understanding, especially when it came to my time constraints, and made the entire process feel easy and stress-free! He answered all my questions clearly and in a timely manner, which I really appreciated. Overall, my experience was excellent, an I'm very happy to be insured with Shannon Johnson-State Farm. I would definitely recommend Reis to anyone looking to helpful and reliable service!"
We responded:
"Thank you for your wonderful feedback, Kassandra! I'm glad to hear that Reis provided you with such a positive experience and made everything smooth and stress-free. We appreciate your recommendation and are happy to have you insured with us. If you ever need anything else, feel free to reach out!"
Bobby Lim Jr
April 15, 2026
5
out of
5
rating by Bobby Lim Jr
"Sarah provided excellent service and response time. She was knowledgeable and professional."
We responded:
"Thanks for your feedback, Bobby! I'm glad you received excellent service and found our team knowledgeable and professional. Your support means a lot to us. If there's anything else we can do for you, just let us know!"
Amira J
March 25, 2026
5
out of
5
rating by Amira J
"Sarah was amazing and made sure everything was set up perfectly after my move. She was attentive, efficient, and easy to work with. I highly recommend her and look forward to continuing to do business together."
We responded:
"Amira, thank you so much! We’re so happy Sarah could get everything set up just right after your move and make the process easy to handle. We appreciate your recommendation and look forward to continuing to work with you!"
Ed Bos
March 20, 2026
5
out of
5
rating by Ed Bos
"I was comparing prices for auto and renters insurance with Denise’s and to my surprise she saved me half of what I was paying with another company and same coverage. Denise’s was extremely professional, courteous, and knowledgeable of the my request. Couldn’t be more satisfied. Thanks Denisha!"
We responded:
"Thank you for your review, Ed! I'm happy to hear that Denisha was able to assist you so effectively and help you save on your insurance. Her professionalism and knowledge are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
ari michelle
March 3, 2026
5
out of
5
rating by ari michelle
"From the moment she quoted me for auto insurance Sarah was patient, personal, and instantly knew what I needed. She brought a lot of great coverage options to my attention— without the pressure —which made me interested to hear more. Even when I didn’t speak with Sarah, I was greeted kindly by the office which was very refreshing as a customer. So far, I am very pleased and grateful to State Farm, the Shannon Johnson office, and Sarah Brooks for their outstanding service!"
We responded:
"Thank you, Ari Michelle, for your wonderful feedback! I'm happy to hear that Sarah provided you with the personalized and pressure-free service you deserve. It's also great to know that our office team made you feel welcome. We’re here for any of your insurance needs, so feel free to reach out anytime!"
Mitsuyo V
February 27, 2026
5
out of
5
rating by Mitsuyo V
"Sarah helped me to find the insurance I was looking for. Her knowledge, professionalism and compassion to help the customer is beyond my expectation. Thank you so much for your help, Sarah"
We responded:
"Thank you, Mitsuyo! I'm glad you found the insurance you were looking for. Our team's dedication and expertise are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Alexhey Donis
February 23, 2026
5
out of
5
rating by Alexhey Donis
"Denisha Goldsmith is the best"
We responded:
"Thank you, Alexhey! I'm happy to hear that Denisha made such a positive impact. Our team is dedicated to providing excellent service, and it's great to see Denisha recognized for her efforts. If there's anything else we can do for you, just let us know!"
Wendy Mueller
January 21, 2026
5
out of
5
rating by Wendy Mueller
"Sarah Brooks from Shannon’s office was fabulous to work with. We bought a used RV and she was so helpful thru the whole process from quoting to binding coverage. She offered some insight and suggestions that made it seamless and easy to do business with SF. Thanks Sarah!! Wendy"
We responded:
"Thank you, Wendy! I'm so happy to hear that Sarah made your insurance process smooth and easy. Her dedication to providing helpful insights and suggestions truly makes a difference. If you need anything else, feel free to reach out!"
Armando Rodriguez
January 19, 2026
5
out of
5
rating by Armando Rodriguez
"I had a great experience working with Sarah Brooks for my new Home & Auto Insurance through State Farm!. She was extremely patient and took the time to clearly explain all of my options, making sure I fully understood everything before making a decision. I never felt rushed, and her guidance really helped me choose the best coverage for my needs. Highly recommend!!"
We responded:
"Thank you, Armando! I'm happy to hear about your positive experience with Sarah. It's wonderful to know she provided clear guidance and helped you find the right coverage. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
Ashley Nadon
January 15, 2026
5
out of
5
rating by Ashley Nadon
"I had a great experience working with Denisha. She was very thorough, respectful of my time and helped us get exactly the coverage we were looking for at the right price. Thanks Denisha!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that Denisha provided you with such a thorough and respectful experience. It's great to know you found the right coverage at a price that suits you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Antonio Gomez
January 14, 2026
5
out of
5
rating by Antonio Gomez
"Thank You Sarah Brooks at State Farm. Very attentive, knowledgeable and extremely professional. Explained all my options clearly. Thank you for the $avings."
We responded:
"Antonio, thank you for your wonderful feedback! I'm happy to hear that Sarah provided you with attentive and professional service. It's great to know she was able to clearly explain your options and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
raquel villarreal
January 13, 2026
5
out of
5
rating by raquel villarreal
"Ive been so happy with Jason Santos, he's been so patient with me and my crazy work schedule at the post office. He even stayed after hours to help me with my quote, he didn't give up after 2 months, and I was finally able to finalize the deal for my home, thanks to all of you, next , maybe my vehicles,"
We responded:
"Thank you, Raquel! I'm delighted to hear about your positive experience with Jason. His dedication and patience truly shine through, and I'm glad he could assist you with your insurance needs. We look forward to helping with your vehicles next! Let us know if there's anything else we can do for you."
John Hartzfeld
January 3, 2026
5
out of
5
rating by John Hartzfeld
"Sarah Brooks was awesome. She is very knowledgeable , extremely professional, and very personable."
We responded:
"Thank you, John! I'm happy to hear that Sarah provided you with such a positive experience. Her professionalism and personable nature are truly valued in our office. If you need anything else, feel free to reach out!"
Amith kumar R
December 9, 2025
5
out of
5
rating by Amith kumar R
"The most friendly team I have ever come across."
We responded:
"Thank you, Amith! I'm happy to hear that you found our team to be friendly. We strive to create a welcoming environment for everyone. If you ever need anything else, feel free to reach out!"
Michele Smith
December 3, 2025
5
out of
5
rating by Michele Smith
"Fast and efficient"
We responded:
"Hey Michele! Thanks for letting us know that your experience with renter's insurance was fast and efficient. We’re happy to hear everything went smoothly and that the process was quick for you. Your feedback means a lot and helps us keep improving."
Anna
November 21, 2025
5
out of
5
rating by Anna
"I had a great experience with Shannon at State Farm. She provided excellent service from start to finish, explained my options clearly, and followed up to make sure everything was squared away. I felt heard, valued, and supported throughout the process. Highly recommend if you’re looking for attentive, reliable insurance guidance and solid follow-up."
We responded:
"Thank you, Anna, for your wonderful feedback! I'm happy to know that you had a positive experience with our office and felt supported throughout the process. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out!"
Melissa Minter
November 20, 2025
5
out of
5
rating by Melissa Minter
"Jason was amazing. Paid attention to detail and very friendly! I highly recommend him to anyone that needs help with their insurance. Thank you, Jason!"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Jason provided such attentive and friendly service. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Megan
November 12, 2025
5
out of
5
rating by Megan
"Sarah was very helpful, efficient, and kind. Thanks!"
We responded:
"Thank you, Megan! I'm happy to hear that Sarah provided you with such helpful and kind service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"